Shipping policy

Thank you for shopping with Dreamade. This Shipping Policy explains our shipping costs, available shipping destinations, order processing, delivery, tracking, and other important shipping information.

Shipping Costs

U.S. Shipping

Dreamade offers free standard shipping on eligible orders within the United States.

Shipping availability may vary depending on the delivery address, product size, package weight, carrier restrictions, and other logistical requirements.

Any available shipping options and applicable charges will be displayed at checkout before payment.

Canada Shipping

Dreamade offers shipping to eligible addresses in selected regions of Canada.

Shipping fees are based on the order subtotal as follows:

Minimum	Maximum	Price
$0.00	$69.99	$9.99
$70.00	$159.99	$19.99
$160.00	$229.99	$29.99
$230.00	$299.99	$39.99
$300.00	$499.99	$49.99
$500.00	$999.99	$59.99
$1,000.00	$2,000.00	$79.99
$2,000.01	No limit	$159.99

The final shipping fee and available shipping options will be displayed at checkout before payment.

Shipping availability within Canada may vary depending on the province, delivery address, product size, package weight, and carrier restrictions.

International Shipping

Dreamade may offer shipping to selected eligible countries and regions outside the United States and Canada.

International shipping rates, when available, are calculated at checkout based on factors such as:

Shipping destination
Package weight
Package dimensions
Selected carrier
Available shipping service
Product type and size

Available international carriers may include:

DHL Express
USPS First Class Package International
USPS Priority Mail International
USPS Priority Mail Express International
Other approved international carriers

Available services may vary depending on the shipping destination.

Taxes and Duties

Applicable sales taxes, duties, import taxes, brokerage fees, or other charges may be calculated and collected based on your shipping destination and applicable laws.

For international orders, additional customs duties, import taxes, or other fees may apply depending on the destination country or region.

Any applicable charges will be displayed at checkout where supported.

Additional charges imposed by customs authorities, local governments, or third-party carriers may be the customer's responsibility unless otherwise stated.

Shipping Locations

Dreamade ships to eligible addresses within the United States, selected regions of Canada, and other supported international destinations.

Shipping availability depends on the destination and whether the country or region is currently supported by our available shipping services.

Some locations may not be eligible for delivery due to carrier restrictions, product size, package weight, or other logistical limitations.

We may not be able to deliver to certain:

APO/FPO addresses
PO Boxes
Remote locations
Restricted regions

Final shipping availability will be determined during checkout.

Shipping Methods

Depending on the destination and order details, Dreamade may use shipping carriers including:

UPS
USPS
FedEx
DHL Express
Pioneer
Other approved parcel or freight carriers

The actual carrier used for your shipment may depend on the product, package weight, dimensions, destination, warehouse location, and available shipping service.

Order Processing

We aim to process and ship in-stock orders as quickly as possible.

Most in-stock orders are generally processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing times may vary during:

Peak sales periods
Holidays
Severe weather
High order volumes
Inventory adjustments
Other exceptional circumstances

Shipping and Delivery

Delivery times may vary depending on:

Shipping destination
Shipping carrier
Product size and weight
Local delivery conditions
Customs clearance
Carrier capacity
Other logistical factors

Any delivery information provided at checkout, by the carrier, or in your shipment notification is for reference only and is not guaranteed unless specifically stated.

If multiple products are included in one order, they may be shipped separately and may arrive at different times.

Shipping Delays

Shipping or order processing may be delayed due to circumstances beyond our reasonable control, including:

Severe weather
Natural disasters
Carrier delays
Transportation interruptions
Customs clearance
Labor disruptions
Government restrictions
Public emergencies
Other force majeure events

Dreamade will make reasonable efforts to process and deliver orders as soon as conditions permit.

Damaged Items During Shipping

Dreamade takes reasonable precautions to protect products during packing and transportation.

However, damage may occasionally occur during shipment.

If your item arrives damaged, please contact us as soon as possible and preferably within 3 business days of delivery.

Please provide:

Your order number
Photos of the damaged item
Photos of the outer packaging
Photos showing visible dents, scratches, cracks, or other damage
Videos where necessary to demonstrate functional issues

Please contact us at:

dreamade.official.us@gmail.com

We will review the issue and provide an appropriate solution in accordance with our Return and Refund Policy.

Order Tracking

After placing an order, you will receive an Order Confirmation email confirming your order details.

Once your order has shipped, you will receive a Shipping Confirmation email that may include:

Order number
Carrier information
Tracking number
Shipment status
Other available shipment details

You can use the tracking number provided to track your package through the carrier's official tracking service.

Where available, you may also use the Track Your Order page on Dreamade to view the latest status of your shipment.

Shipping Address

Please verify that your shipping address is complete and accurate before completing your order.

Dreamade is not responsible for delivery delays, failed deliveries, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that the address can be changed after an order has entered processing or has been shipped.

Return Shipping

If an item has already shipped and you wish to return it because you changed your mind, ordered the wrong product, or the product does not meet your expectations, return shipping costs may be your responsibility.

Please review our Return and Refund Policy for complete return eligibility, requirements, fees, and instructions.

Large and Oversized Items

Shipping methods may vary depending on product size and weight.

Smaller items may be shipped through standard parcel carriers such as UPS, USPS, or FedEx.

Large, heavy, or oversized products may be delivered using a freight carrier or truck delivery service.

Additional delivery requirements, carrier restrictions, or special handling procedures may apply to oversized or freight shipments.

Contact Us

If you have any questions about shipping, delivery, tracking, or your order, please contact us at:

dreamade.official.us@gmail.com

Please include your order number when contacting us about an existing order so that we can assist you more efficiently.